Motivation
1000° develops the necessary digital tools to stay organized in exchange with customers, employees, media, suppliers, shareholders or analysts. This communication is to be automated.
Objectives
- Semi-automated information-based development of an automatic chat system
- Unstructured information is prepared in such a way that configuration assistants for chatbots can be equipped with intelligent helpers and chatbot decisions can be visualized
Results
- 1000° provides the complete data of an internal documentation platform for an in-house product so that a chatbot system can be configured
- The University of Leipzig tests methods of Natural Language Processing to implement the extraction of information for the Chatbot configuration
- The prototype includes a process chain for extracting information from unstructured data and a tool that assists developers in defining the information provided
